Drag nodes to design exactly how the agent greets, listens, looks things up, takes actions, and ends or transfers. Start from a vertical pack — Dental, Real Estate, Retail, Support — or build from scratch.
Press-1 menus and rigid scripts make callers hang up. Hand-tuned prompts work for one flow and break the moment requirements change.
The Call Pipeline gives ops teams a visual canvas to evolve voice flows safely — while engineering keeps full control of the tools and guards each node calls.
Visual designers are easy. Voice-grade reliability isn't.
FloGPT's Call Pipeline:
It's the call-flow runtime your team would have built — without the year of engineering.
Production-ready templates tuned for your industry — clone, brand, ship.
Greet, verify, check calendar, book or reschedule, send SMS reminder, transfer for clinical questions.
Qualify intent, capture budget + area, book viewings, drip-call cold leads with consent rules built in.
Order tracking, refund eligibility, abandoned-cart recovery, post-purchase NPS, and Shopify-aware tool calls.
Quote requests, dispatch updates, after-hours overflow — never miss a call again, even at 2 AM.
Visual, versioned, voice-grade — with the tool calls your real flows need.
Start from Dental, Real Estate, Retail, Support, Healthcare, or Education packs — each tuned with the right tools and prompts.
Conditional edges — by intent, urgency, language, or any custom variable — keep the agent on the right path every call.
Look up Shopify orders, calendar slots, knowledge-base articles, your CRM, or any custom HTTP tool live on the call.
Warm or cold transfer the moment escalation is needed — full call context handed over to your support team.
Publish a new pipeline version with one click. Roll back instantly. A/B route traffic between two versions safely.
16+ languages including English (US/UK/IN/AU/CA), Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi.
Streamed voice with smart turn detection so callers feel like they're talking to a real, attentive agent — not a bot.
Step through every node with a sample call inside the editor. Inspect variables and timings without dialing.
Design once. The same call pipeline answers inbound calls and powers outbound dialing campaigns.
A pipeline is just the canvas — it shines when you wire it into the rest of the platform.
Book a free 20-minute consultation. We'll wire up a live demo on a real number you can dial.
Tell us your use case — we'll have a working agent ready for the call
Call Pipeline is the visual editor for designing what happens during an AI voice call — greeting, intent detection, tool calls (lookup, book, transfer), conditional branching, and end-of-call actions. It's the voice equivalent of the Workflow Builder but tuned for phone-call cadence.