Privacy Policy

Introduction

This Privacy Policy explains how FloGPT ("we", "us") collects, uses, discloses, and protects your information when you use our websites, applications, chat widgets, and related services (collectively, the "Services").

Information We Collect

• Account information: name, email address, organization, and authentication identifiers.
• Usage data: device and browser metadata, IP address, log data, timestamps, feature usage, crash reports.
• Content: documents and data you upload or connect for knowledge base indexing and chatbot responses.
• Cookies and similar technologies: session identifiers, preferences, and analytics (see Cookie Policy).

How We Use Information

• Provide, operate, and improve the Services.
• Configure, train, and evaluate chat workflows and knowledge retrieval.
• Personalize features and remember preferences.
• Monitor security, prevent abuse, and debug issues.
• Comply with legal obligations and enforce Terms.

Sharing and Disclosure

We do not sell personal data. We may share data with service providers (e.g., cloud hosting, analytics) under contractual obligations, with your consent, or when required by law.

Data Retention

We retain data only as long as necessary for the purposes described or as required by law. You may request deletion, subject to legal and operational limitations.

Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to processing. Contact us to exercise your rights; we will verify your request.

Contact

Questions? Email [email protected]