Use Case · Legal
Customer support

AI Voice + Chat for Legal

Run intake, flag conflicts, never give legal advice.

A legal-intake assistant that captures the case type and conflicts-check name, never provides legal advice, and flags time-sensitive matters (court date this week, arrest, restraining order) for immediate attorney transfer.

Inbound + outbound voice
Embeddable web chat
Live in < 5 minutes

Powered by FloGPT's AI voice agents, AI chat widget and unified AI CRM.

Legal
English (IN) · +1 (555) 010-2025
Customer supportLive · 00:01
AI Agentspeaking…
Thanks for calling — I'm an intake assistant. What's
Pipeline:GreetIntakeMatchSchedule

Toggle between voice and chat to see how the same agent handles both. Click "Play sound" to enable the audio cues.

What FloGPT does for Legal

Five high-impact moves, working out of the box

Every vertical pack ships with prompts, scripts, intent gates and post-call triggers pre-tuned for the way legal businesses actually run.

Capture matter type and conflicts-check name on every intake

Never provide legal advice — explicitly defer to the attorney

Flag time-sensitive matters (court dates, arrests) for immediate transfer

Email a structured intake form right after the call

Push case data into Clio, MyCase or your conflicts-check system

Why FloGPT

Built for the way legal actually works

Stays in lane

Trained to never offer opinions, strategies or legal advice — always defers to the attorney.

Conflicts-check first

Captures the opposing-party name during intake so your firm can vet representation.

Urgency-routing

Court-tomorrow, arrest, restraining-order matters get routed to the on-call attorney instantly.

Call Pipeline

The legal pipeline, visually

Every conversation follows a clear flow. You can edit nodes, branch on intent, add tools and re-publish — all from the visual Call Pipeline editor.

Greet
Intake
Match
Schedule
Outbound · Pre-built triggers

The agent doesn't just answer — it dials out, too

Each pack ships with a few outbound triggers tuned for the vertical. They're disabled by default — review and enable from the dashboard when you're ready.

Court-date reminder

Calls clients 48 hours before their court date with the time and address.

Consult-followup call

Calls back prospects who took an intake but didn't sign the engagement letter.

Ready to deploy?

Spin up the Legal pack in minutes

Sign up free, attach a phone number or paste the chat-widget script, and pick this pack on the dashboard. The agent's already trained.