Plug your business events into the Call Widget and let the agent handle the call so your team doesn't have to. Webhooks, Shopify events, schedules, internal events, data-collection watches, and CSV lists — same pipeline, every time.
Most outbound campaigns die at attempt #2, and the moments that matter — abandoned cart, lead form, appointment 24h out — go unanswered.
Outbound Triggers wire your business events directly into a voice agent on your pipeline, so calls happen the second they should — not when a rep finally has bandwidth.
Predictive dialers connect calls. They don't have a conversation.
FloGPT's Outbound Triggers:
It's a conversation, not a connection.
Pick the trigger source that fits your event — the agent handles the rest.
Any external system can POST a payload that fires a personalized outbound call. Bring your own auth, retry, and idempotency.
Order created, abandoned cart, refund issued, fulfillment updated — call the customer the moment it matters.
Schedule calls relative to any field — e.g. 24 hours before an appointment, or 3 days after signup. Cadences with retry rules built in.
Trigger a callback whenever a workflow, support ticket, or pipeline emits an internal event from anywhere in your stack.
When a row in a watched collection changes (status, score, tag), the matching contact gets a call automatically.
Upload a CSV or sync a list — the agent dials it on a cadence with retry rules, opt-out checks, and consent built in.
From abandoned-cart recovery to renewal outreach — wire it up in minutes.
Shopify event fires the moment a cart is abandoned for 30 minutes. The agent calls, answers questions, and offers a discount.
Time-relative trigger calls every patient 24 hours before their appointment. The agent confirms, reschedules, or cancels.
Webhook from your form fires the second a lead submits. The agent calls within 60 seconds and qualifies them live.
Data Collection watch on contracts expiring in 30 days. The agent calls each customer and books a renewal slot.
Compliance, retries, concurrency, and personalization — all built in.
Whatever fires the call — webhook, Shopify event, schedule — the same Call Pipeline answers. Build once, dial from everywhere.
Automatic retry on no-answer or busy with configurable backoff. Cap retries per contact to stay compliant.
DLT registration for India, opt-out lists, quiet hours per region, and audit logs out of the box.
India routes through Jio + MSG91, US/CA/GB/AU/IE/NZ through Telnyx + Twilio. Picked automatically per contact.
Every payload variable becomes a prompt variable — the agent uses the customer's name, order, appointment, and history.
Dial hundreds of contacts in parallel with concurrency caps, throttle limits, and per-region rate-limiting.
Watch every outbound campaign live. Drill into any call's transcript, pipeline path, and timing — with replay audio.
Outcome webhooks fire after every call: booked, no-show, transferred, opted-out — wire it back into your CRM or queue.
If a call goes unanswered, automatically fall back to SMS with a personalized message and a callback link.
Triggers fire calls — these wire up what the agent says and does on each call.
Book a free 20-minute consultation. We'll wire up a trigger to your stack and call your test number on the call.
Tell us the event you want to dial on — we'll wire it up live
Webhooks from any system, Shopify events (abandoned cart, fulfillment, refund), time-relative cadences (24 hours after no-show), scheduled call lists (CSV upload), internal events from the FloGPT workflow engine, and CRM-sync events. Each trigger maps to a Call Pipeline that runs for every fired call.