Use Case · Restaurants
Appointment booking

AI Voice + Chat for Restaurants

Take reservations and waitlist signups while your host runs the floor.

A friendly host taking reservations — confirming party size, date and time back to the caller, asking about dietary restrictions and special occasions, and deferring private events to the events manager.

Inbound + outbound voice
Embeddable web chat
Live in < 5 minutes

Powered by FloGPT's AI voice agents, AI chat widget and unified AI CRM.

Restaurants
English (IN) · +1 (555) 010-2025
Appointment bookingLive · 00:01
AI Agent
Hi! Reservation or a question?
Pipeline:GreetCaptureReserveSMS

Toggle between voice and chat to see how the same agent handles both. Click "Play sound" to enable the audio cues.

What FloGPT does for Restaurants

Five high-impact moves, working out of the box

Every vertical pack ships with prompts, scripts, intent gates and post-call triggers pre-tuned for the way restaurants businesses actually run.

Take reservations, modifications and cancellations 24/7

Capture special occasions and dietary restrictions for the kitchen

Push reservations to OpenTable, Resy, SevenRooms or any system

Send post-meal review-request SMS automatically

Defer private-event and buyout requests to the events manager

Why FloGPT

Built for the way restaurants actually works

Host-friendly

Picks up the line during the dinner rush so your host can stay on the floor.

Special-occasion aware

Captures anniversaries, birthdays and dietary needs so your team can wow the guest.

Review-request automation

Sends a post-meal SMS at the right moment to drive 5-star reviews.

Call Pipeline

The restaurants pipeline, visually

Every conversation follows a clear flow. You can edit nodes, branch on intent, add tools and re-publish — all from the visual Call Pipeline editor.

Greet
Capture
Reserve
SMS
Outbound · Pre-built triggers

The agent doesn't just answer — it dials out, too

Each pack ships with a few outbound triggers tuned for the vertical. They're disabled by default — review and enable from the dashboard when you're ready.

Reservation-day reminder

Calls or texts guests the morning of their reservation to reduce no-shows.

Slow-night winback

Calls regulars on a known-slow night to invite them in with a special offer.

Ready to deploy?

Spin up the Restaurants pack in minutes

Sign up free, attach a phone number or paste the chat-widget script, and pick this pack on the dashboard. The agent's already trained.

Restaurants · FAQ

Restaurants FAQ

Common questions about deploying FloGPT in restaurants businesses.

Yes. FloGPT ships a vertical pack pre-tuned for restaurants — system prompts, voice scripts, intent rules, and recommended outbound triggers are configured out of the box. You can deploy the agent to your phone number and website widget in under an hour.